Frequently Asked Questions

You can enroll in our courses through Whatsapp or filling out the enrollment form on our website. After submitting the form, our admissions team will contact you within few hours to complete the registration process and schedule your first class.

For most courses, there are no specific requirements. However, for advanced courses like Tafsir or Quran Memorization, we recommend having basic Quran reading skills. For children's courses, we require parental consent and involvement.

Yes, you can change your course after enrollment. Please contact our student support team to discuss your options and make the necessary changes to your learning plan.

We welcome students of all ages. We have specialized courses for children (starting from age 5), teenagers, and adults. Our teaching methodology is tailored to each age group to ensure effective learning.

We offer a comprehensive range of courses including Noorani Qaida/Yassarn-al-Quran, Quran Recitation, Tajweed Rules, Quran Memorization (Hifz), Tafsir Studies, Islamic Studies, and specialized courses for children. Each course is designed to cater to different learning levels and objectives.

The duration varies by course and individual learning pace. For example, Noorani Qaida typically takes 2-4 months, while Quran Memorization can take 2-3 years. Our teachers provide personalized learning plans with estimated completion times.

Yes, we provide all necessary course materials including digital books, worksheets, and audio resources. These materials are included in your course fees and will be shared with you through our learning platform.

While we follow a structured curriculum, our teaching approach is flexible to accommodate individual learning paces. Your teacher will adjust the pace based on your progress and understanding while ensuring you meet learning objectives.

All our teachers are highly qualified with certifications in Quranic sciences and teaching methodologies. Many hold Ijazah (certification) in Quran recitation and have years of teaching experience. They are specifically trained in online teaching techniques.

We match students with teachers based on learning needs, language preference, and schedule availability. While we don't offer direct teacher selection, you can request a teacher change if the match isn't suitable, and we'll do our best to accommodate your request.

We use an interactive one-on-one teaching approach with a focus on practical application. Our methodology combines traditional Quranic teaching with modern educational techniques, using multimedia resources, regular assessments, and personalized feedback.

Yes, teachers provide regular progress reports and assessments. For monthly plans, you'll receive a progress report at the end of each month. For more intensive plans, reports are provided bi-weekly or weekly, depending on your course.

You need a computer, tablet, or smartphone with a stable internet connection, a webcam, and a microphone. We recommend using headphones for better audio quality. Most classes are conducted through Zoom, Microsoft Teams, or our custom learning platform.

We have a dedicated technical support team available during class hours. If you face any issues, you can contact them immediately via WhatsApp or email. Missed class time due to technical issues will be compensated with extra time in subsequent sessions.

Yes, you can record your classes for personal review and revision. However, distribution or sharing of class recordings is not permitted to protect the intellectual property of our teachers and the academy.

A minimum internet speed of 5 Mbps is recommended for smooth video classes. For optimal experience, 10 Mbps or higher is preferred. We can conduct audio-only classes if your internet connection is unstable for video.

We accept various payment methods including credit/debit cards, PayPal, bank transfers, and mobile payments. Payment options may vary by country. All transactions are secure and encrypted for your protection.

Yes, we offer scholarships and financial assistance to deserving students based on need and merit. We also have a Zakat fund for eligible students. Please contact our admissions team for more information about financial aid options.

We offer a full refund within the first 7 days of enrollment if you're not satisfied. After that period, refunds are provided on a prorated basis for unused portions of your plan. Please refer to our refund policy for detailed terms and conditions.

No, our pricing is transparent with no hidden fees. The course fee includes all learning materials, one-on-one sessions, progress tracking, and certificates (for eligible plans). Any additional services are optional and clearly priced.